DESIGN and EXECUTION SERVICES

Interior Quotation and Payment

The quoted rates on Our Website for the Services are an estimate based on current design and sizes, and they are liable to change till the sign off/production stage depending on the exact actual measurements on-site or design changes made by You or as per Your instructions.

The payment will be done in the following stages:

10% of the quote value to confirm the project and start the design work
60% of the quote value after design finalization and before start of the execution
25% of the quote value before woodwork delivery from factory or before external laminate or hardware delivery for site work
5% of the quote value after the project is completed

*Any offer or discount coupons or the warranty will be valid only after 100% of the payments are made.
*Since the payment terms has been made on partial payment basis, no refund shall be made at any stage of time for the amount paid. After design is finalized and work has been started, full amount has to be paid in advance for any work added thereafter.

All Our product pricing is exclusive of taxes. Taxes have been mentioned in Your estimate separately and will be charged at the time of billing at each stage as per prevailing government tax rates. All payments made via credit cards will be applicable for a 2% surcharge as charged by the banks towards the same. The same is to be borne by You. We only facilitate financial loans and services. Approvals, processing and terms are at the sole discretion of the financial entity. Services charges, project design and management fees (if applicable) will be mentioned on your proposal and will be relevantly charged during billing.

Delivery Time

We will process Your final order and start production only post a 70% payment.

Your order will be delivered on or before the assured delivery date. Changing an order or unforeseen circumstances may delay the delivery time. We are not responsible for any delay in project implementation due to third-party vendors or for reasons beyond Our control.

Delay in Completion

The payment will be subject to the following conditions:

The delay is for the initial scope of work and item list. Additional items or request for change will not be considered as delayed items.

There are no external factors which have contributed to delay which are out of Our control.

The execution site is in a condition which is ready for installation, and there is no delay or pending work from the builder or the client.

Cancellation, Returns & Delays

Any non-manufacturing defects and damages post receiving a delivery are not valid for returns or replacements. Customised and made-to-order furniture pieces, purchased from Interioverse cannot be returned or exchanged.

All payments made at any stage are non-refundable.

Disclaimer of Warranties

We and Our licensors, suppliers, vendors, parent, holding, subsidiary and related companies, affiliates, officers, agents and employees make no warranty that:

1. The Service will meet your requirements;
2. The Service will be uninterrupted, timely, secure, or error-free;
3. The Service will be accessible at any time or at all times via the channel selected or used by you;
4. The information, content or advertisements (collectively, the “materials“) contained on, distributed through, or linked, downloaded or accessed from or through the Service, or the results that may be obtained from the use of the Service, will be accurate or reliable;

This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of these Terms and Conditions.

Grievance Redressal

If You have any concern or grievance or complaint with respect to the Services, please contact us at

E-mail address: enquiry@interioverse.com

The Grievance Officer will study the matter and take such action as deemed appropriate under the circumstances.

You shall be provided with a ticket number for each complaint lodged by You through which You can track the status of the complaint.

We shall ensure that the Grievance Officer acknowledges the receipt of Your complaint within 48 (forty-eight) hours and redresses the complaint within 1 (one) month from the date of receipt of the complaint.